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Data Deletion Instructions

At PostVia, we respect your right to control your personal data. You can request deletion of your account and associated data at any time. This page explains how to delete your data and what happens during the process.

What Data Gets Deleted

When you request account deletion, we will permanently remove:

Your account information and profile data
All uploaded media content (images and videos)
Generated captions and post history
Connected social media account tokens
Usage analytics tied to your account
All personal information we have collected

Important: Data deletion is permanent and cannot be undone. Make sure to download any content you want to keep before requesting deletion.

How to Delete Your Data

1 In-App Deletion (Recommended)
Open the PostVia app → Tap your profile in the top right → Profile Settings → Delete Account. Follow the prompts to confirm deletion.

2 Email Request
Send an email to [email protected] with the subject "Data Deletion Request" and include your account email address.

Deletion Timeline

Immediate: All data will be deleted from our systems

What Happens to Posted Content

Content that has already been posted to social media platforms through PostVia will remain on those platforms according to their respective policies. PostVia only deletes data from our own systems. To remove content from social platforms, you must delete it directly from each platform.

Data We May Retain

We may retain minimal information as required by law, including:

Basic transaction records for legal compliance
Anonymized analytics data that cannot identify you
Information needed to prevent abuse or fraud

Questions About Data Deletion

If you have questions about the data deletion process or need assistance, please don't hesitate to contact us.

Need Help?

Our support team is here to assist with data deletion requests and answer any questions.

Email Support Team

Your Privacy Rights

This data deletion process is part of our commitment to your privacy rights. For more information about how we handle your data, please review our Privacy Policy.