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Privacy Policy

PostVia ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your information when you use our mobile application and related services.

1. Information We Collect

• Account Information: When you connect business social media accounts (Instagram Business/Creator, TikTok Business), we collect basic profile data (username, user ID) required to enable posting functionality.
• Media Content: We process and store your uploaded images and videos for AI caption generation, content optimization, and posting to selected platforms.
• Posting Patterns: We analyze your posting history and patterns to provide personalized AI content suggestions and streak tracking.
• Usage Data: We collect app usage data including posting streaks, draft activity, and feature usage to improve AI recommendations and app functionality.
• Device Information: We may collect device identifiers and app version to support troubleshooting and platform compatibility.

2. How We Use Your Information

• To generate AI-powered captions based on your brand voice and uploaded media.
• To provide personalized content suggestions using your posting patterns.
• To track posting streaks and send smart reminder notifications.
• To optimize content automatically for Instagram and TikTok requirements.
• To manage drafts and maintain connections to your social media accounts.
• To troubleshoot issues and improve AI functionality.
• To comply with legal requirements and platform terms of service.

3. How We Share Your Information

• Third-Party Services: We use APIs from social media platforms (e.g., Instagram, TikTok) to enable posting. We do not sell your data.
• Storage: Uploaded media and post data are stored securely using industry-standard cloud services.
• Compliance: We may disclose information if required by law or to protect our rights.

4. Data Retention

We retain user media and post data only as long as needed to fulfill posting and user access. You can request deletion at any time through our data deletion process.

5. Your Rights

You may contact us at any time to:

• Access the data we hold about you
• Request deletion of your data
• Disconnect third-party account access
• Update your privacy preferences

6. Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

7. Children's Privacy

Our service is not directed to children under 13. We do not knowingly collect personal information from children under 13.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the effective date.